UPS Shipping Not Working On Magento & UPS Shipping Method Unavailable

January 1, 2019

Posted By Adam Hodson

It seems that at some point on Sunday, January 7th, 2019 the UPS gateway URL has changed to only support secure connections.  As a result, the UPS shipping method on your Magento website may not be working. If this is the case, users would likely see something that looks like this: “United Parcel Service – This shipping method is currently unavailable. If you would like to ship using this shipping method, please contact us.”

Have you seen this message? Did your Magento UPS shipping method stop working suddenly? Is UPS shipping broken on your Magento website? Well, don’t worry we have the quick fix.

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The default setting for the UPS gateway value has this URL set using the “http” protocol, but now must use the “https” protocol.

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To change this setting, login to the backend of your Magento website and then go to :

1. System > Configuration
2. Click “Shipping Methods”
3. Click the tab for “UPS”
4. Find the “Gateway URL” setting and change the url from “http://www.ups.com/using/services/rave/qcostcgi.cgi” to “https://www.ups.com/using/services/rave/qcostcgi.cgi”.

Once you update the URL to run on the “https” protocol, your Magento UPS shipping method should start working again. If you have any questions, concerns or further issues, feel free to contact us for more information.